Student Pathways Officer

**Student Pathways Officer** ---------------------------- ***Student Journey – Student Pathways*** ---------------------------------------- * Continuing, full-time * $ 81,744 to $ 94,261 per annum (HEO5) + 17% super * Salary packaging options available * Generous leave entitlements including Christmas shutdown, parental, cultural, gender affirmation & domestic violence * 5 weeks annual leave + Christmas shutdown leave * Armidale based role * Free on campus parking * On campus state of the art sporting and athletic facilities (Sport UNE) * Employee Assistance Program (EAP) and wellbeing support * Diverse and supportive workplace with UNE Ally Network, Equity Committee, Queer Space **About the role** The Student Pathways Officer provides high-level administrative service and support to students, responsible for the effective and efficient operation of key services relating to admission, credit transfer, advanced standing, and enrolment for commencing and continuing students. **About you** To be successful in this role, you are: * An experienced professional who thrives in a busy, people-focused environment, with a strong administrative background and the ability to navigate multiple systems, platforms, and processes simultaneously — picking up new tools and technologies quickly and confidently. * An excellent communicator with the ability to engage with a diverse range of people — from students navigating complex enrolment decisions to staff and external partners. Leading every interaction with genuine care and empathy, treating people with respect and understanding. * A natural problem-solver who can cut through complexity, comfortable interpreting intricate rules, policies, and legislation and translating that knowledge into clear, practical advice. When faced with a challenging situation, able to weigh up the options, draw sound conclusions, and make confident, well-reasoned decisions — escalating and providing recommendations to senior staff when needed. * Equally at home working independently and as part of a collaborative team, investing in the relationships around you — with colleagues, students, partner institutions, and the broader university community. * Genuinely committed to your own professional growth, staying curious and keeping up to date with changes in policy, systems, and sector practices, bringing that knowledge back to benefit your team and the students you support. * Someone who cares — about doing the right thing, about the people you work with, and about contributing to a workplace culture where everyone can thrive. **About the Department** Student Pathways is responsible for prospective student relationship management, managing and administering domestic admissions, credit and advanced standing applications, student recruitment and conversion activities for the University. Student Pathways includes the Admissions and Advanced Standing (Credit) teams. **Enquiries** To discuss this role please contact *Lauren Hiscox, Lead Advisor – Study Credit, Student Pathways*, phone: [02 6773 3740](tel:02 6773 3740), email: [[email protected]](mailto:[email protected]) If you require any adjustments or support to fully participate—such as an alternative format for the application form—please contact your Talent Acquisition Consultant at [[email protected]](mailto:[email protected]) or on [02 6773 3705](tel:02 6773 3705). If you have a disability and would like a confidential conversation about working at UNE, you are welcome to contact our [Health, Safety and Wellbeing Team](mailto:[email protected]). **HR TO COMPLETE** - delete which does not apply as per the platform you are advertising on: Please visit www.une.edu.au/jobs-at-une for further information about this position and other career opportunities at UNE. **Before you apply** We encourage you to visit our [How to Apply](https://www.une.edu.au/jobs-at-une/how-to-apply) page. Whether you are new to applying at UNE or simply want to put your best foot forward, you will find practical, step-by-step guidance on preparing your application, crafting your cover letter, and addressing the Selection Criteria found in the Position Statement. We recommend using the STAR methodology (Situation, Task, Action, Result) — a straightforward and effective approach that helps you clearly demonstrate your skills, experience and suitability for the role. **To Apply** **Closing Date:** 11:59pm, Sunday, 18 October 2026 **Reference No:** 225311 Submit your application through www.une.edu.au/jobs-at-une and refer to vacancy ref **225311**. Your application should be comprised of: 1. Covering letter; 2. Responses to selection criteria (please refer to the position description - ); and 3. Current CV. Applicants must have appropriate Australian work rights for the duration of this position. **About Armidale** Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living. It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities. Surrounded by mountain gorges, waterfalls and national parks, Armidale’s natural beauty and distinct seasons make it an ideal place to live and thrive. To find out more, visit . Moving to Regional NSW? Introducing The Welcome Experience. The Welcome Experience is a free service for essential workers and their families considering or moving to regional NSW. Obtain free, personalised support for a range of services such as housing, education, partner job opportunities, and community integration. Learn more and register for the program here www.nsw.gov.au/welcomeexperience. *Please choose Southern New England (Armidale and Tamworth) for the location*. **UNE: A Diverse and Inclusive Workplace** At UNE, we believe our strength comes from the diversity of our people and the unique perspectives they bring. We are committed to fostering an inclusive environment where everyone is valued and empowered to contribute their best. We warmly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals with lived experience of mental health or disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQIA+. **About Our Process** At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values: Be Bold, Be Kind, Be Accountable, Be Connected. All applicants will be contacted and advised of an outcome. Preferred candidates will be required to undertake pre-employment checks prior to commencing in this role, as indicated in the position description. This includes providing a National Police Check, Gender Based Violence Declaration and for some roles, a Working with Children Check prior to an offer of employment being made. Please note that people with criminal records are not automatically excluded from applying for this position, unless a specific legal requirement applies. For more information, see [UNE's Pre-Employment Check Webpage](https://www.une.edu.au/staff-current/people-and-culture/recruitment/pre-employment-checks). Please refer to our [Privacy Statement](https://www.une.edu.au/jobs-at-une/frequently-asked-questions/privacy-statement) to understand how your personal information is collected, stored, accessed and used.