Retail Showroom Sales Assistant

Calling out to motivated, passionate hard-working individuals who have attention to detail, design, and imagination to work for one of the UK's fastest-growing tile and bathroom retailers...

Tile Mountain has a showroom in a prime location in the heart of Nottingham with a footprint of over 1,000 sqm and a huge selection of Bathrooms, Tiles and Tiling products on display to view, all at incredibly competitive prices.

We are looking for a talented team of staff to join our fantastic new store in delivering exceptional results and providing exceptional service to our customers to help us maintain our number one position as in the UK. Having a background in the Bathroom or Tile industry would be beneficial but not essential as full product knowledge training will be provided.

You’ll be part of a small in-store team whose number one goal is to get to the heart of what customers need for their project. Be it new suggestions for a bathroom or tile revamp, a huge trade order for commercial premises, or recommendations for add on products - you’ll understand what customers are looking for and offer solutions that fit their requirements.

Typical tasks include:

Greeting and liaising with customers when they enter the store

Providing information and advice on products / product types

Assessing customers’ bathroom needs and providing relevant advice and guidance

Dealing with requests for quotations

Understanding customer requirements and suggesting products that suit

Taking orders and processing payments

Monitoring stock levels and advising on delivery

General housekeeping

Our company is built on its reputation for providing outstanding customer care and we are constantly improving our processes to deliver a best-in-class customer experience. As such, the ideal candidate would be able to demonstrate:

Excellent communication skills

Highly developed interpersonal skills

Ability to multitask

Outstanding customer service skills

Previous customer-facing retail experience

Ability to engage and inspire customers

Confident and professional manner in dealing with a variety of different customer situations

Ability to work under own initiative

Flexibility to cover store opening hours including weekends (and work in alternative locations if required).

Standard hours of work are:

5 days out of 7 to include weekends and Bank Holidays

Job Types: Full-time, Permanent

Pay: £26,436.80 per year

Benefits

Employee discount

On-site parking

Referral programme

Experience

* Retail sales: 1 year (preferred)

Work Location: In person