Aged Care Services Administration & Accounts Officer

Aged Care Services Administration & Accounts Officer

Aged Care Services | Western District Health Service

Permanent Part Time – 64 hours per fortnight

Hamilton, Victoria

$30.76 per hour + Superannuation + Salary Sacrifice Benefits

Join a values-driven organisation making a meaningful impact in rural healthcare

Support vital services for older members of our community

Western District Health Service is seeking a highly organised and customer-focused Aged Care Services Administration & Accounts Officer to join our Aged Care Services team.

This important role provides administrative and financial support across a range of community and aged care programs, including Support at Home, Community Support Services, the Transition Care Program and Community Transport. You will play a key role in ensuring services are delivered efficiently and effectively for clients, residents, families, staff and external stakeholders.

Working within a busy and supportive team environment, you will contribute to high-quality service delivery through accurate financial administration, responsive customer service and effective coordination of a range of aged care support activities.

What You'll Be Doing

Administrative Support

Provide professional administrative support across Aged Care Services, ensuring information, documentation and records are maintained accurately and efficiently.

Accounts & Financial Administration

Reconcile Home Care Package accounts, manage invoices, follow up outstanding accounts where appropriate and assist with purchasing and payroll-related activities.

Service Coordination

Support the coordination of Community Transport, Property Maintenance, Home Modifications and client service changes while ensuring service information remains current and accurate.

Data Management & Compliance

Maintain the Service Provider Register, upload information to Medicare and government systems, and ensure reporting requirements are completed accurately and within required timeframes.

Rostering & Team Support

Create and administer Community Support Worker rosters, provide leave coverage across the team and support the effective operation of Aged Care Services.

Continuous Improvement

Assist with process improvements, system enhancements and the effective use of technology to support quality service delivery across the department.

What You Bring

Qualifications in administration, finance or a related field, or equivalent experience

Relevant administration and/or finance experience

Strong customer service and stakeholder engagement skills

Excellent written, verbal and telephone communication skills

High level of accuracy and attention to detail

Demonstrated organisational skills and ability to manage competing priorities

Experience working with confidential information and maintaining privacy requirements

Proficiency in Microsoft Office applications and the ability to learn new software systems

Ability to work both independently and collaboratively within a team environment

Current Police Check (or willingness to obtain)

Current Driver's Licence

Current NDIS Check (or willingness to obtain)

Rights to work in Australia

Why Join Western District Health Service?

About Us

At Western District Health Service, we are committed to delivering high-quality, person-centred healthcare to communities across the Southern Grampians and Glenelg regions. Working within our Aged Care Services team, you'll join an organisation known for its strong community connections, collaborative culture and commitment to excellence.

We are proud to foster a diverse, inclusive and accessible workplace guided by our values of Integrity, Innovation, Collaboration, Accountability, Respect and Empathy.

Discover Life in Hamilton

Hamilton offers an exceptional regional lifestyle, combining affordable living, quality schools, excellent sporting facilities and easy access to the Grampians National Park and Victoria's stunning southwest coastline.

To learn more about WDHS, visit: https://wdhs.net/v2/about-us/

To explore the region, visit: https://wdhs.net/v2/home/careers/community-information/

What We Offer

Salary packaging benefits

Ongoing professional development and education support

Supportive and collaborative team environment

Diverse and rewarding work across a range of aged care programs

Opportunity to make a meaningful difference in the lives of older people

Meaningful work within a respected rural health service

Excellent work-life balance in a welcoming regional community

Interested?

For more information, view the Position Description: Link

For a confidential discussion, contact Michelle McGrath, Acting Aged Care Services Manager, on 03 5551 8406 or [email protected]

How to Apply

To apply via our careers page, commence your application by completing the form below and selecting "Next" to continue.

If applying through SEEK, simply click "Apply" and follow the prompts.

Applications must include

A current resume

A cover letter outlining your suitability for the role

Applications close: 7th of October 2026

Applications will be reviewed as received. Early applications are encouraged.

Western District Health Service is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive and culturally safe workplace where everyone feels valued and respected.

We encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ community, people from culturally and linguistically diverse backgrounds, and people living with disability.

If you require support or adjustments during the recruitment process, please contact our People & Culture team on [email protected].

Successful applicants will be required to hold or obtain the relevant mandatory checks and meet WDHS compliance requirements as a condition of employment.