Meals on Wheels Officer

Meals on Wheels Officer

Casterton Memorial Hospital | Western District Health Service

Permanent Part Time | 60 hours per fortnight

Casterton, Victoria

$30.76 per hour + Superannuation + Salary Packaging Benefits

Support older members of the community to remain connected, independent and well-nourished

Make a meaningful difference in your community

Western District Health Service is seeking a compassionate and organised Meals on Wheels Officer to join the team at Casterton Memorial Hospital.

This rewarding role is responsible for coordinating and supporting the delivery of the Meals on Wheels program, ensuring eligible clients receive nutritious meals and ongoing support within their homes. Working within the Catering Department, you will play a key role in helping members of our community maintain their independence, wellbeing and connection to local services.

In addition to coordinating meal delivery services, you will provide administrative support, assist with stock control processes and work closely with clients, carers, catering staff and the broader healthcare team.

What You'll Be Doing

Meals on Wheels Coordination

Coordinate the day-to-day operation of the Meals on Wheels program, ensuring eligible clients receive meals in a timely and efficient manner.

Client Support & Community Connection

Maintain regular contact with clients, monitor wellbeing concerns and liaise with relevant staff when issues or concerns are identified.

Meal Delivery

Coordinate and assist with the delivery of fresh and frozen meals to clients throughout the local community and surrounding areas.

Administrative Support

Manage client records, meal delivery schedules, billing processes, statistical reporting and data entry requirements using relevant software systems.

Stock Control & Catering Support

Assist with ordering, receiving and managing catering stock while supporting the operation of the Catering Department.

Service Improvement

Contribute to maintaining high standards of customer service, operational efficiency and continuous improvement across the Meals on Wheels service.

What You Bring

Experience in service delivery coordination, administration or program coordination is desirable but not essential

Strong customer service and communication skills

Excellent organisational and administrative abilities

Strong attention to detail and computer literacy

Ability to work independently and as part of a team

Demonstrated problem-solving skills and initiative

Commitment to providing quality support to older members of the community

Current Driver's Licence

NDIS Worker Screening Check (or willingness to obtain)

Rights to work in Australia

Why Join Western District Health Service?

About Us

At Western District Health Service and Casterton Memorial Hospital, we are committed to delivering high-quality, person-centred healthcare to communities across the Southern Grampians and Glenelg regions.

Serving a local population of approximately 4,000 people, Casterton Memorial Hospital provides Acute Care, Primary Care, Aged Care and Allied Health Services in a supportive rural health setting. As part of WDHS, you'll join an organisation known for its strong community connections, collaborative culture and commitment to excellence.

We are proud to foster a diverse, inclusive and accessible workplace guided by our values of Integrity, Innovation, Collaboration, Accountability, Respect and Empathy.

Discover Life in Casterton

Casterton offers a rewarding rural lifestyle with affordable living, a welcoming community and easy access to some of Victoria's most stunning natural attractions. Enjoy proximity to the Grampians National Park, renowned wine regions and the beautiful southwest coast including Portland, Port Fairy and Warrnambool.

To learn more about WDHS, visit: https://wdhs.net/v2/about-us/

To explore the region, visit: https://wdhs.net/v2/home/careers/community-information/

What We Offer

Permanent part-time employment (60 hours per fortnight)

Salary packaging benefits

Generous leave entitlements

Ongoing professional development opportunities

Supportive and collaborative team environment

Opportunity to make a direct impact in the local community

Meaningful work within a respected rural health service

Excellent work-life balance in a welcoming regional community

Interested?

For more information, view the Position Description: Link

For a confidential discussion, contact Loren Hulm, Manager Corporate Services / Interim Manager of Finance Operations on 03 555 42 502 or [email protected]

How to Apply

To apply via our careers page, commence your application by completing the form below and selecting "Next" to continue.

If applying through SEEK, simply click Apply and follow the prompts.

Applications must include:

A current resume

A cover letter outlining your suitability for the role

Applications close: 1 October 2026

Applications will be reviewed as received. Early applications are encouraged.

Western District Health Service is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive and culturally safe workplace where everyone feels valued and respected.

We encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ community, people from culturally and linguistically diverse backgrounds, and people living with disability.

If you require support or adjustments during the recruitment process, please contact our People & Culture team on [email protected].

Successful applicants will be required to hold or obtain the relevant mandatory checks and meet WDHS compliance requirements as a condition of employment.